|
About Us
30th YEAR ANNIVERSARY
The concept behind the success of Cakes-n-Creams is that it offers a truly unique dining experience for every customer that enters our establishment.
Our customers will take a step back in time, when things were simple, bright & chearfull, and a whole lot of fun!
This is accomplished through three very important steps: A fun and diversified menu; great customer service; and a unique dining atmosphere. This combination ensures that every customer will leave with a positive image of our store.
FUN AND DIVERSIFIED MENU- The first is focused on our burgers and fries, who don't love a great burger and some of the best french fries you have ever had. Cakes-n-Creams was created around our desserts. Not only are they delicious, but each offering is, in itself, a work of art. The funnel cake is our signature dessert. No other establishment produces this product as a first class, beautiful dessert like we do. Topped with luscious ice cream or piled high with whipped topping and succulent fruit, the product sells itself. Our cream pies are made with the finest ingredients and topped with a three inch meringue that even draws appreciative comments from non-pie eaters. Our pizza is not only quick to serve, but tastes as good as homemade. Our food is presented in an appetizing and appealing manner that, quite literally, sells itself.
GREAT CUSTOMER SERVICE- To achieve success at C-n-C, the staff must always be thinking of what the customer sees. Customer service is our most important marketing tool. First impressions do make a difference! A customer first notices a business that is clean and well kept. Second, they notice the cleanliness of the staff and finally, the quality of service they receive. Friendly service is our image and a main ingredient to our success.
UNIQUE DINING ATMOSPHERE- Cakes-n-Creams combines warm and friendly service with a unique atmosphere in which to enjoy our delicious desserts. We put a new “spin” on the 50’s theme with authentic Wurlitzer jukeboxes, 45 records and lots of shiny brass & chrome and eye-catching red. Young and old alike find the décor fun and appealing.
Cakes-n-Creams makes a commitment to serving a quality product with excellent service. Customer satisfaction is the #1 goal. Our mission and that of our cast members are to ensure that each customer that visits a Cakes-n-Creams location will have a positive experience. Whether it be quality of food, friendliness of service or dining atmosphere, satisfying the individual customer is an integral part of our success. Remember- success is measured by repeat and satisfied customers, and after 30 years in business, we have had families come back for over 29 years, and they still make this their meeting place every year...
|
